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Blackboard / Publisher problem solved

December 11, 2009

Last week we identified problems with MS Publisher files uploaded to Blackboard.

I’m glad to say these have now been fixed, by making a couple of configuration changes on the Blackboard server.

Publisher files uploaded to a course by an Instructor should now open normally when the link is clicked.

Publisher files uploaded by students, e.g. using the assignment tool, should no longer be corrupted in the process.

Unfortunately, Publisher files uploaded by students before this change was implemented will have been corrupted during the upload process, and will still be corrupted (essentially, you just can’t open them). If you find yourself in this position, I’m afraid you’ll have to ask the students to re-submit their work, or send it to you by other means.

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