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PebblePad 3 = West London going live Monday 17 September

September 16, 2012

As advertised previously, a completely new – and much improved – version of PebblePad was launched at the start of September.

We are making the switch to this new version on Monday 17 September.

  • Students
    The majority of students – and ALL new students – will see only the new version.
  • Staff
    Staff who have previously used PebblePad will be offered a choice of versions when logging on

    PebblePad login screenshot
    This is so you are able to go into the old version (PebblePad “Classic”) to view student work previously submitted to Gateways.When you no longer need to see the old version, simply email the IT Service Desk and your account details will be updated.

  • Students who are in the process of completing work through PebblePad should continue to see the old version (PebblePad “Classic”). We have set this up for several groups in Nursing and Hospitality, where course leaders alerted us to their students’ needs. But there may be some students who should be in this category – particularly those working on resits – of whom we are currently unaware.
    Course and module leaders: If you have students who are still working on PebblePad webfolios, and you are not sure if we have applied the correct settings, please get in touch as soon as possible with the TEL team.
    Students: if you think you should still be seeing the old PebblePad version, and you can’t, please contact the IT Service Desk
    – telephone 0300 111 4895 (internal phone extn. 2222)
    – email itservicedesk@uwl.ac.uk

Help for staff

Help for students

More about PebblePad 3 at http://www.pebblepad.co.uk/pp3.asp

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Changes to the way you log on to Blackboard

August 30, 2012

The Single Sign On project aims to simplify the way students and staff log on to University IT systems, and we took a big step towards this goal at the start of this week.

Students:

Blackboard login screenFrom Tuesday 28 August students no longer have to remember a separate password for Blackboard. From now on they are able to log on to Blackboardwith the same username and password that they use to access their University email. This is also the same password students use to log on to computers in the University Library, PebblePad, and Library e-resources.

Students can no longer change their password via Blackboard (in fact students should no longer see the “Change Password” option in Blackboard). There will be a facility to reset their University IT password – details to follow.

In the meantime, all password queries should be raised with the IT Service Desk.

Staff:

The situation is less clear cut, because there have been various conventions used over the years when setting up staff Blackboard accounts. But change will already have come for some staff, and is coming very soon for everyone else. For those of you who are not too keen on change: it should be fairly painless, and the end result is that you will no longer have to remember a separate username and password for Blackboard.

Staff fall into one of three categories:

1. If you already log on to Blackboard with your Active Directory (AD) username

i.e. if your username for Blackboard and Staff Webmail are already exactly the same (typically your AD username would be in the format blogfre or bloggsf)

From Tuesday 28 August you no longer have to remember a separate password for Blackboard. From that date, you should be able to log on to Blackboard with the same username and password that you use to access your University email. There will be no other changes to your Blackboard account – you will still see exactly the same courses, communities etc. and have exactly the same roles and permissions.

2. If you currently log on to Blackboard with your staff payroll number

i.e. the ID number printed on your staff card

Initially you will continue to log on just as you have been doing. However, within a few weeks we will set up a new Blackboard account for you, allowing you to log on to Blackboard with your Active Directory (email) username and password. We will also enrol you on all of the courses and communities you need to see. Further details on this will be available shortly.

3. If you currently log on to Blackboard with some other number or username

For the time being, continue to log on just as you have been doing. However, later this term we will set up a new Blackboard account for you, allowing you to log on to Blackboard with your Active Directory (email) username and password. We will be in touch to arrange enrolling you on all of the courses and communities you need to see. Further details on this will be available shortly.

 

We are aware of some users who are currently having difficulty logging on. Apologies for this – IT are investigating the problem. If you have any problems at all, please log them with the IT Service Desk.

New student email system and portal

August 30, 2012

Over the August Bank Holiday weekend IT staff were busy migrating all student email accounts to Microsoft in the Cloud. This brings a number of changes and benefits for students:

IT Services has now completed the upgrade of student email service.

You now get a huge increase in storage (25GB mailbox), a new improved web client and much better compatibility with Apple Macs and mobile devices. Your email address has also changed to firstname.lastname@student.uwl.ac.uk. Please start notifying your contacts of your new email address now. You will also need to update or re-subscribe to mailing lists. Your old email addresses firstname.lastname@ex.uwl.ac.uk and firstname.lastname@ex.tvu.ac.uk will stop working on Friday 14th December 2012.

 

And linked to this move, the new student portal, based on Microsoft Office 365, also became live on Tuesday morning:

Your new student portal is based on Microsoft Office 365 in the Cloud.

It is your gateway to all the information you need whilst studying at the University. It also has some great new collaboration features. Do have fun learning and using your new portal. Please let us know what you think by using the feedback link at the top of your portal. If you get stuck and need some help, please call the IT Service Desk 24h a day 365 days a year.

 

University students and staff can log onto the portal at http://portal.uwl.ac.uk

Portal image

Blackboard’s back online after completed upgrade

August 13, 2012

The upgrade of our Blackboard virtual learning environment has been completed as planned by 13 August.

Now that Blackboard is back online, both students and staff are advised to have a look at the What’s New guides.

Staff can access this guide on this page on Open Door – What’s new in Blackboard 9.1 Service Pack 8

Students can access the guide hereWhat’s new in Blackboard 9.1 Service Pack 8

Blackboard upgrade – latest bulletin

August 11, 2012

We have been upgrading our Blackboard virtual learning environment to version 9.1 Service Pack 8. We have also updated our server operating system and database software, to ensure that we have the optimum combination, and to offer improved stability.

The upgrade is essentially now complete, but there are a few housekeeping jobs to be done – system backups and the like – before Blackboard is brought back into use. We are on schedule to bring the system back, as planned by Monday 13 August 2012.

We apologise for the interruption to service needed to implement this work, but we are confident that the upgraded system will provide an improved service for all.

News updates:

https://twitter.com/uwlonline

 

Once Blackboard is back, staff are advised to look at this page on Open Door – What’s new in Blackboard 9.1 Service Pack 8

http://opendoor.uwl.ac.uk

Blackboard 9.1 Service Pack 8 – staff user guides

August 8, 2012

The Blackboard upgrade currently underway is progressing according to plan.

Meanwhile, we’ve started to put together some guides for staff on what changes the new version will bring.

Have a look at this page on Open Door: What’s new in Service Pack 8 – this links mainly to Blackboard’s own training guides (video and print) on the new features.

I’ve also created a couple of quick video guides for staff:

PebblePad 3 webinars

August 8, 2012

Following up on my post at the end of July, PebblePad 3 – coming soon, here’s a link to a range of PebblePad 3 webinars: www.pebblepad.co.uk/webinar2012.asp

Members of the Technology Enhanced Learning team have been avidly watching and participating in the PebblePad 3 Training Webinars held this week. These are proving very useful to enable us to determine the settings which we will want to apply in ATLAS (the new assessment space) when we go live with the system.

Meanwhile, if you want to start experimenting with the new version, please just send an email to itservicedesk@uwl.ac.uk